Returns & Exchanges

At Unze London, we are committed to your satisfaction and offer a hassle-free 30-day return policy for all unworn fashion items in their original packaging. Whether you need a different size or a full refund, our streamlined process ensures a smooth experience for every customer.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original box with all tags attached, ensuring you include the printed return slip inside the parcel.

• 3.
  Ship the Items

  Affix the prepaid shipping label to the outside of your package and drop it off at any authorized courier location or schedule a home pickup.

• 4.
  Processing & Refund

  Once our quality control team inspects the returned goods, your refund or exchange will be processed within 7-10 business days to your original payment method.